Core Points - The total amount of 9.419 million yuan will be distributed to 872 homeowners in Chengdu's Jin Niu District as a "red envelope" refund from the property management fees that were not fully utilized [1][3] - The refund process has already begun, with over half of the homeowners completing their registration [1][3] Group 1 - The 9.419 million yuan refund originates from the surplus of property management fees collected since the community's completion in 2017, with annual income from property and parking fees nearing 100 million yuan [3][4] - The property management operates on a commission-based model, where 10% of the collected fees are retained as commission, while the remainder is allocated for service expenses [3][4] - The establishment of the homeowners' committee in late 2023 and the implementation of the "double transparency" system in Chengdu have facilitated the demand for financial transparency from the property management [4][6] Group 2 - Homeowners have expressed satisfaction with the refunds, with some receiving amounts equivalent to their annual property and parking fees [2][4] - The "double transparency" system requires property management companies to publicly disclose their financial activities, which has led to increased accountability and responsiveness to homeowner concerns [10][12] - Other cities, including Jinan, Nantong, and Kunming, have also initiated similar refund programs, indicating a growing trend in property management practices across China [12][13] Group 3 - The distribution of refunds is seen as a victory for the commission-based model, emphasizing that surplus property fees belong to all homeowners [12][13] - Experts caution that while immediate financial returns are appealing, they may lead to future challenges, such as increased resistance to future fee hikes or maintenance costs [13] - The ultimate goal should be to create a sustainable community asset management strategy rather than focusing solely on annual refunds [13]
成都一小区退还940余万元物业费，越来越多小区开始给业主“发钱”