Sou Hu Cai Jing·2025-08-01 06:20Core Insights - The article discusses the issue of frozen funds for merchants on the JD platform, emphasizing that forced withdrawal of these funds is not permitted due to established rules and processes [1][3] Group 1: Reasons for Fund Freezing - Common reasons for fund freezing include transaction disputes or complaints, where funds are temporarily frozen for investigation, as seen in a case where a home goods store faced a collective complaint leading to a 200,000 yuan freeze for 15 days [1] - Suspicion of violations such as fake transactions or selling counterfeit goods can lead to account freezes and penalties, as demonstrated by a digital accessory store that faced sanctions for engaging in fraudulent activities [1] - Insufficient security deposits or expired contracts can also result in restricted fund movement, along with judicial freezes due to debt disputes or legal actions [1] Group 2: Reasons Against Forced Withdrawal - Technical limitations prevent merchants from executing forced withdrawals, as the JD platform's fund management system is strictly controlled by the platform [3] - Legal risks arise if merchants attempt to bypass freezes through illegal means, which could lead to criminal charges, as evidenced by a case in 2024 where a merchant was prosecuted for forging court documents [3] - Attempting forced withdrawals may damage a merchant's credit standing, potentially resulting in severe penalties such as account downgrades or even store closures [3] Group 3: Recommended Actions for Merchants - Merchants should proactively communicate to clarify the reasons for fund freezing by checking notifications in the JD merchant backend or contacting customer service for specific codes [4] - Providing relevant documentation is crucial, such as shipping records or quality inspection reports for transaction disputes, and acknowledging any wrongdoing if violations are suspected [4] - Utilizing the platform's appeal mechanisms and taking preventive measures, such as diversifying fund management and ensuring compliance with operational standards, can help mitigate risks [4]