AGRICULTURAL BANK OF CHINA(SH:601288) Qi Lu Wan Bao·2025-08-01 08:17Core Points - A customer, Ms. Zhang, urgently needed to transfer money at Agricultural Bank of China (ABC) but realized she was missing 5000 yuan in cash [1] - The staff at the ABC branch quickly initiated an emergency service process, calming the customer and assisting her in recalling her journey details [1] - After failing to contact the taxi company, the bank staff proactively assisted in reporting the loss to the police, leading to the recovery of the cash [1] - Once the money was retrieved, the staff guided Ms. Zhang through the remittance process to ensure the funds were safely transferred [1] - Ms. Zhang expressed her gratitude, highlighting the bank's warm service and professional competence [3] - ABC's Yulan Square branch plans to continuously optimize service processes, focusing on the needs of special groups, embodying the service philosophy of "finance for the people" [3]