用友金融王琦媛：金融机构对AI的期待，已延伸至发现新价值增长点与创造点

Group 1 - The current focus of AI application in the financial industry is on improving efficiency and risk control operations while ensuring compliance and safety [2] - Financial institutions are primarily exploring AI in areas such as intelligent investment advisory, customer service, and intelligent decision analysis and forecasting, with efficiency improvements ranging from 20% to 40% in applications like email classification and intelligent contracts [2] - By 2028, it is predicted that at least 15% of daily decisions will be made by intelligent agents, indicating a shift from auxiliary business support to integrated business functions [2] Group 2 - The expectations of financial institutions regarding AI have evolved from merely cost reduction and efficiency enhancement to discovering new value growth and creation points [3] - Despite not fully achieving this goal, there is a clear desire within the industry to continue exploring the potential of AI to deliver these outcomes [3]