Core Insights - Jinan Unicom launched a series of customer engagement activities in July, targeting various demographics including seniors, students, VIP customers, and government enterprises, emphasizing the company's commitment to customer needs and satisfaction [1][3][5] Group 1: Activities for Seniors - On July 14, Jinan Unicom held a "Technology Assistance for Seniors" event, focusing on the digital needs of the elderly, providing hands-on guidance on smartphone features and offering customized gifts [1] - The event included a Q&A session that generated over ten suggestions for improving services for seniors, highlighting the company's responsiveness to customer feedback [1] Group 2: Engagement with Students - On July 18, a "Youth Special" event was organized at the Bayi flagship store, featuring a product showcase and interactive activities to engage student customers [3] - The event successfully attracted over 80 VIP customers and new subscribers to a 199 yuan fusion package, demonstrating the effectiveness of innovative service models that combine communication and health services [3] Group 3: Collaboration with Huawei - On July 23, the "Jinan Unicom-Huawei Brand Service Day" provided customers with immersive experiences of Huawei's products, enhancing the strategic collaboration between the two companies [5] - The event also included educational components on fraud prevention, showcasing the company's commitment to customer safety and service quality [5] Group 4: Overall Impact - The July customer day activities served nearly 220 participants, receiving widespread positive feedback and trust from customers, indicating the success of Jinan Unicom's customer engagement strategy [7] - The company plans to continue evolving its service offerings and customer engagement initiatives to enhance the overall customer experience in the city [7]
联通客户日 融合新生态 ——济南联通多元服务绘就惠民新图景