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PLUS会员权益卡卡密泄露,海航回应:已修复系统以加强卡密安全管理
Bei Jing Shang Bao·2025-08-05 07:48

Core Points - Hainan Airlines Group has addressed the issue of "Hainan PLUS membership card code leakage" by enhancing security management of card codes [1] - The company has verified and categorized all card codes after reports of unauthorized activation by some travelers [1] - Travelers can choose to return their cards or request new codes if they find their codes activated without their knowledge [1] Group 1 - The Hainan PLUS membership card was officially launched for sale on August 1 at 10:00 AM [2] - The company issued an apology on the same day due to system overload caused by sales exceeding expectations, which prevented some consumers from successfully purchasing the card [2] - After an emergency system adjustment, sales resumed at 2:00 PM on the same day [2] Group 2 - Travelers reported inconsistencies in available flight data before and after activating their membership cards [1] - The company explained that the dynamic nature of discounted ticket availability, especially on popular routes, leads to significant fluctuations in inventory [1] - It is recommended that travelers plan their trips in advance to increase the likelihood of successful ticket purchases [1]