客户案例｜数商云赋能橡胶行业经销商订货平台：某大型橡胶制品集团数字化转型实践

Core Insights - The rubber industry in China is undergoing a digital transformation to improve supply chain efficiency and competitiveness, with a projected market size exceeding 1.35 trillion yuan by 2025 [1] - A leading rubber products group is implementing a comprehensive digital solution to address inefficiencies in order processing, inventory management, and supply chain collaboration [1] Industry Pain Points and Client Needs - The rubber industry faces significant challenges in dealer management, including inefficient order processing, poor inventory control, and inadequate channel management [3] - The client company aims to achieve a "three increases and one decrease" strategy, focusing on enhancing order processing efficiency, inventory turnover, and channel control while reducing operational costs [3][4] Digital Solution Implementation - The digital platform utilizes a distributed microservices architecture, enabling high availability and scalability for B2B order processing [3] - Key functionalities include an intelligent ordering system, supply chain collaboration hub, and data-driven decision-making dashboard [5] Quantifiable Outcomes - Order processing time improved from 48 hours to 1.8 hours, a 96% increase in efficiency [5] - Inventory turnover rate increased from 5.1 times per year to 8.3 times per year, a 63% growth [5] - The cross-regional diversion rate of dealers decreased from 15% to 0.5%, a 97% reduction [5] - Annual labor cost savings reached 18.2 million yuan, and customer satisfaction (NPS) rose from 62 to 89, a 43% increase [5] Innovation Highlights and Industry Impact - The project has been recognized as a typical case of digital transformation in manufacturing by the Ministry of Industry and Information Technology, with its innovative model replicated in three top 10 rubber companies [6] - The average inventory turnover rate in the industry improved by 2.1 times, and order processing costs decreased by 35% [6] Future Outlook - The collaboration between the digital solution provider and the client company is entering a deep iterative phase, focusing on three major directions for continued evolution and ecosystem building [7][10]