Core Insights - The closure of Hema X membership stores marks a strategic shift rather than a mere reduction in scale, focusing on a broader consumer base rather than a limited membership model [2][4] - Hema's rapid expansion of X membership stores initially showed promise, but consumer dissatisfaction and operational challenges led to a decline in sales contribution [3][5] - The retail landscape is shifting towards community-oriented and cost-effective shopping options, with Hema adapting its strategy to target lower-tier cities and broader consumer demographics [7][9] Company Strategy - Hema X membership stores were launched in October 2020, aiming to create a Chinese brand in the warehouse membership model, but faced significant challenges in brand recognition and consumer loyalty [2][3] - The decision to exit the membership store model is seen as a necessary and logical step, given the operational complexities and market challenges faced by similar retailers [4][5] - Hema is now focusing on a dual-track strategy, expanding its Hema Fresh stores and targeting lower-tier cities, with a goal of achieving a GMV of 100 billion yuan in three years [7][8] Market Dynamics - The closure of Hema X stores reflects broader challenges faced by traditional supermarkets and membership models in China, with competitors like Carrefour and Metro also struggling [5][6] - Successful membership models, such as Sam's Club, rely on strong supply chain integration and consumer loyalty, which Hema has struggled to establish [5][6] - The down-market strategy is driven by the significant growth potential in lower-tier cities, where consumer spending is increasing and infrastructure improvements are enhancing shopping convenience [8][9]
告别会员店,盒马转舵下沉
2 1 Shi Ji Jing Ji Bao Dao·2025-08-05 14:17