厦门港务: 《厦门港务发展股份有限公司舆情管理制度》

Core Viewpoint - The company has established a comprehensive system for managing public opinion to effectively respond to various types of public sentiment that may impact its stock price, reputation, and operational activities, ensuring the protection of investors' rights and interests [1][2]. Group 1: Definition and Classification of Public Sentiment - Public sentiment includes negative media coverage, rumors that may harm the company, information affecting investor decisions, and other events that could significantly impact stock prices [2]. - Public sentiment is categorized into three levels: major, significant, and general, based on the extent of impact and public attention [2]. Group 2: Organizational Structure and Responsibilities - The company has formed a Public Sentiment Management Leadership Group, led by the chairman, to oversee public sentiment response strategies and ensure alignment with overall strategic goals [6][7]. - The Public Sentiment Office is responsible for coordinating sentiment management, monitoring, and providing recommendations for handling public sentiment issues [9]. Group 3: Principles for Handling Public Sentiment - The company adheres to principles of early detection, reporting, and response to manage public sentiment effectively, aiming to prevent minor issues from escalating into major crises [5]. - Information dissemination must be accurate, timely, and authoritative, ensuring that the company maintains a positive public image [5]. Group 4: Emergency Response Mechanism - The company implements a differentiated emergency response based on the severity of public sentiment, ensuring precise and effective measures are taken [11][12]. - For major public sentiment issues, the leadership group is responsible for decision-making and reporting to relevant authorities, while continuously monitoring market reactions [12][13]. Group 5: Confidentiality and Accountability - Company personnel are obligated to maintain confidentiality regarding sensitive information, with penalties for breaches that result in company losses [14][16]. - The company reserves the right to pursue legal action against media entities that disseminate false information damaging its reputation [16].