珠免集团：珠海首单！境外旅客购物“即买即退”落地珠海免税商场

Core Viewpoint - The successful implementation of the "immediate purchase and refund" tax refund service for outbound travelers at Zhuhai Duty-Free Mall marks a significant enhancement in shopping convenience and efficiency for international visitors [2][4]. Group 1: Policy Implementation - The "immediate purchase and refund" service allows international travelers to receive tax refunds instantly at the point of sale, significantly reducing the time previously spent at airports [2][4]. - The minimum purchase amount for tax refunds has been lowered from 500 yuan to 200 yuan, making the service more accessible [4]. Group 2: Business Development - Zhuhai Duty-Free Mall, established in 1988, has evolved into a key player in the retail sector, initially serving residents from Hong Kong, Macau, and Taiwan [6]. - The mall has been upgrading its services and plans to launch a comprehensive smart retail platform by November 2024, integrating online shopping, brand management, and supply chain management [6]. Group 3: Customer Experience - The mall has enhanced its customer service offerings by introducing various facilities such as children's play areas and relaxation lounges to cater to diverse consumer needs [7]. - The management aims to leverage the launch of the "immediate purchase and refund" service to further improve service capabilities and enhance the shopping experience for international travelers [11].