嗓子冒烟,线索掺水,汽车直播的“虚火”还能烧多久?
Hua Xia Shi Bao·2025-08-06 08:48

Core Insights - The automotive live streaming industry is experiencing a dichotomy where the cost of customer acquisition has decreased significantly, yet the conversion rates remain low, leading to a challenging environment for dealers [1][3]. Group 1: Industry Trends - The automotive live streaming trend emerged during the pandemic in 2020, with dealers viewing it as a potential solution to declining foot traffic [1][2]. - 83% of dealers entered the live streaming space, attracted by the low cost of reaching potential customers compared to traditional advertising [2]. - Major brands like Xiaomi and BYD have successfully leveraged live streaming to boost sales, with Xiaomi's SU7 launch achieving 270 million views and generating 50,000 orders [2]. Group 2: Challenges Faced by Dealers - Despite the initial success, the industry is now facing challenges such as reduced organic traffic due to platform algorithm changes and high customer acquisition costs [3][4]. - The average cost of acquiring a lead through live streaming is 1,367 yuan, significantly higher than the conversion rates seen in traditional 4S dealerships [3][4]. - In lower-tier cities, dealers are struggling to balance sales targets with live streaming commitments, leading to internal conflicts and operational challenges [4]. Group 3: Shifts in Consumer Behavior - The shift from a "car-selling mindset" to a "user-centric mindset" is evident, with live streaming content focusing more on consumer experiences rather than technical specifications [3][5]. - A significant portion of viewers (78%) are in the information-gathering stage when they enter live streams, indicating that live streaming is not effectively catalyzing purchase decisions [4][5]. Group 4: Innovative Strategies - Some brands are exploring innovative strategies, such as integrating technical features into relatable scenarios, which has led to increased conversion rates [6][7]. - Collaborations with lifestyle brands have proven effective, with one brand achieving a 31% conversion rate from viewers to test drivers by showcasing outdoor activities [6][7]. - The introduction of a live streaming certification system by the China Automobile Circulation Association aims to enhance the professionalism and knowledge of live stream hosts [7]. Group 5: Future Outlook - The industry is moving towards a paradigm shift, focusing on quality interactions and effective conversion rather than just maximizing viewer numbers [7][8]. - The ultimate goal is to transform live streaming from a mere lead generation tool into a valuable connection between brands and consumers, emphasizing understanding consumer needs [7][8].