Group 1 - The core viewpoint of the articles highlights the significant increase in consumer complaints in China, particularly targeting the elderly demographic, with a total of 995,971 complaints received in the first half of 2025, representing a year-on-year growth of 27.23% [1] - The consumer complaints led to the resolution of 509,655 cases, resulting in a total economic loss recovery of 452 million yuan for consumers [1] - The rise in complaints is attributed to various scams targeting the elderly, including internet advertising traps, offline sales fraud, and misleading live-stream promotions [1] Group 2 - The China Consumer Association emphasizes the importance of a safe consumption environment for the elderly, linking it to social fairness and the level of civilization [2] - Recommendations include enhancing targeted consumer education for the elderly, promoting short and practical anti-fraud campaigns, and encouraging family members to assist in identifying high-risk advertisements or live-stream content [2] - There is a call for regulatory bodies to establish a focused oversight list for elderly consumer issues, increasing enforcement against false advertising in live-streams, online inducements, and chaotic rural sales practices [2]
中消协发布上半年投诉热点:老年消费陷阱频现 三类误导行为亟待规范
Bei Jing Shang Bao·2025-08-06 09:38