十年直播电商，薇娅和谦寻选择了另一条路

Core Insights - The article discusses the evolution and challenges of live commerce in China, highlighting the significant role of key players like Viya and her company Qianxun in shaping the industry [3][5][21] - It emphasizes the need for the industry to transition from a focus on low prices and impulsive buying to a more sustainable and value-driven approach [9][15][21] Industry Evolution - Live commerce began in 2016, initially as a small-scale experiment with only a few hundred streamers [4] - The industry saw rapid growth around 2018, with top streamers like Viya driving significant sales and establishing a new retail narrative [4][5] - By 2020, the market surpassed 1 trillion yuan, with projections estimating it will reach 5.8 trillion yuan by 2024, accounting for over one-third of online retail [4][9] Challenges Faced - The industry has experienced issues such as price wars, false advertising, and poor after-sales service, leading to a trust crisis among consumers [6][7][8] - The rapid influx of unprofessional participants has exacerbated short-term thinking within the market [9][10] Transition Strategies - Key players are exploring new business models, such as virtual influencers and international expansion, to adapt to changing market dynamics [10][12] - Qianxun is focusing on system construction and data-driven decision-making to enhance product selection and reduce risks [12][14] Social Value and Long-term Goals - The industry must address its reputation by increasing transparency in supply chains and fostering long-term relationships with consumers [16][17] - Initiatives like the "Super Member" program aim to create sustainable consumer engagement beyond one-time purchases [15][17] - Qianxun's efforts in social responsibility, such as training programs for disabled students, illustrate a commitment to broader societal impact [18][21]