Core Insights - The last Hema X membership store in Shanghai will close on August 31, marking the end of all Hema membership stores nationwide [1] - Experts and analysts have been consulted to interpret the implications of these closures [1] Group 1: Business Model and Challenges - Hema X membership stores have struggled due to a deviation from retail fundamentals, particularly in value and service, compared to established models like Sam's Club and Costco [5] - The economic downturn and consumer fatigue have exposed Hema's unclear positioning and high costs, leading to insufficient perceived value among members [5][6] - Hema has faced repeated food safety issues, damaging consumer trust and revealing systemic flaws in quality control and supplier management [5] Group 2: Future Prospects - The future of Hema, whether independent or not, hinges on its ability to focus on core operations and improve service efficiency [6] - Closing membership stores allows Hema to concentrate resources and streamline operations, with potential growth in specific areas like instant delivery and fresh produce [6] - Emphasizing safety and solidifying foundational retail capabilities are essential for Hema to navigate competition and sluggish consumer demand [6]
硅鲸科技CEO赵绍辉评盒马X会员店折戟:食品安全是不可逾越的生命线 新零售和互联网非“法外之地”
Sou Hu Cai Jing·2025-08-06 12:55