APP偷偷“自动续费” 法院判决支持全额退款（以案说法）

Core Viewpoint - The article highlights the issue of automatic renewal subscriptions in internet products, emphasizing how some companies use misleading app interfaces to trap consumers into unwanted charges [1][2]. Group 1: Consumer Experience - A consumer named Tang unknowingly subscribed to a 24-hour trial membership for 0.3 yuan, which led to an automatic renewal charge of 29.9 yuan per month without proper notification [1][2]. - The app's interface did not provide clear notifications about the automatic renewal, making it difficult for consumers to notice important information regarding their subscriptions [2]. Group 2: Legal Implications - The Guangzhou Internet Court ruled that the company violated Tang's right to know and choose, as the automatic renewal notice was presented in a very inconspicuous gray font, which diminished the likelihood of consumer awareness [2][3]. - The court found that the app failed to fulfill its legal obligation to prominently alert consumers about significant terms, thus infringing on consumer rights [2]. Group 3: Court Ruling and Outcome - The court ordered the company to refund Tang a total of 239.2 yuan for the unauthorized charges [3]. - The company appealed the initial ruling but later reached a settlement in the second trial, agreeing to refund the full amount and provide additional compensation to Tang [3].