暑运首月 西部航空运输旅客107.48万人次

Core Insights - In July 2025, Western Airlines executed 6,832 flights, transporting 1.0748 million passengers, with an average load factor exceeding 89.2%, reflecting a year-on-year increase of 8.9% in flight volume and 6.7% in passenger transport [1] Route Network Expansion - New routes such as Dali-Changsha, Lijiang-Wenzhou, and Lijiang-Guangzhou were launched to meet the demand for travel to Yunnan and Hainan during the summer peak [2] - The average load factor for flights to northwestern destinations like Urumqi and Xining reached over 90%, indicating strong market demand for these tourist destinations [3] Product Offerings - Western Airlines introduced two upgraded ticket products: "Smart Economy Class" and "Flight + Baggage," with a 20% increase in purchase rates during the summer peak compared to regular periods [3] - Family travel, graduation trips, and educational tours emerged as the main travel patterns, with family travelers accounting for approximately 34.7% of domestic flights and 23% of international flights [3] Safety Management - A comprehensive safety management system was established, covering preemptive measures, in-flight control, and post-event handling to ensure safety during the busy summer season [6] - Specific measures were implemented for lithium battery management throughout the travel process, including pre-flight notifications and on-site checks [6][8] Service Enhancements - Western Airlines adopted a service philosophy of "flexible, multi-choice, warm, and efficient," providing tailored services for unaccompanied minors and ensuring a comfortable travel experience [10] - Examples of exceptional service include assistance for passengers with special needs and efficient handling of unaccompanied minors, showcasing the airline's commitment to customer care [11] Market Adaptation - The airline is actively adjusting its capacity based on market feedback and demand, ensuring smooth travel experiences for passengers during the peak season [5]