“消费查”收录线下无理由退货商家12万余家

Core Insights - The "Consumer Check" platform, supported by the State Administration for Market Regulation and developed by the China Consumers Association, was launched for trial operation on May 7, 2025, providing a one-stop service for consumers to query offline merchants that offer unconditional returns [1] Group 1 - The platform has expanded its coverage from 6 provinces to 28 provinces, autonomous regions, and municipalities within three months of its trial operation [1] - The number of offline merchants listed on the platform has increased from over 70,000 to 120,000, covering various consumer categories such as home appliances, clothing, and building materials [1] - Over 78% of consumers who used the platform expressed positive evaluations of the merchants listed [1] Group 2 - Consumers can access the "Consumer Check" platform without registration by searching on WeChat or scanning a QR code [1] - The platform allows consumers to search for merchants based on region, company name, and product category, and they can set specific query conditions according to their needs [1] - After visiting a store, consumers can evaluate the merchants' fulfillment of their commitments through a satisfaction rating feature [1]