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中消协推出“消费查”平台,已收录线下无理由退货商家12万余家
Xin Jing Bao·2025-08-07 07:54

Core Points - The implementation of a no-reason return policy for physical stores is crucial for boosting consumption and creating a harmonious consumer environment [1] - The "Consumption Check" platform, developed by the China Consumers Association and supported by the State Administration for Market Regulation, has recorded over 120,000 offline merchants offering no-reason returns since its trial launch on May 7 [1] - The platform's coverage expanded from 6 provinces to 28 within three months, and consumer satisfaction with the merchants listed exceeds 78% [1][4] Summary by Category - Platform Development - The "Consumption Check" platform has been operational since May 7, with over 120,000 offline merchants now included [1] - The number of provinces covered by the platform increased from 6 to 28 in three months [1] - Consumer Engagement - The platform allows consumers to search for merchants by region, name, or product category without needing to register [1] - Consumers can evaluate merchants' compliance with the no-reason return policy after in-store purchases [1] - Impact on Consumption - The no-reason return policy is seen as a key factor in resolving consumer disputes and enhancing consumer confidence [4] - The initiative is expected to drive consumption growth and improve brand reputation for honest merchants [4]