AGRICULTURAL BANK OF CHINA(SH:601288) Qi Lu Wan Bao·2025-08-08 08:54Core Viewpoint - The article highlights a heartwarming incident at Agricultural Bank of China (ABC) where staff provided exceptional service by helping a customer with severely damaged banknotes, showcasing the bank's commitment to customer-centric service and the "financial for the people" philosophy [1] Group 1: Customer Service - ABC's Jinan Lixia Jiefang Road branch initiated a special service process to assist a customer with damaged banknotes, demonstrating their dedication to customer care [1] - Multiple staff members were involved in the meticulous process of repairing and organizing the damaged currency, which took nearly an hour to complete [1] - The customer's gratitude reflects the positive impact of ABC's service, reinforcing the bank's reputation for professionalism and warmth [1] Group 2: Company Philosophy - The incident exemplifies ABC's commitment to the "financial for the people" concept, emphasizing a customer-first approach in their service delivery [1] - ABC aims to treat every customer transaction with care, highlighting that every penny is worth attention and effort [1] - The bank plans to continue its role as a "responsible bank," ensuring that professional and heartfelt service protects customers' wealth [1]