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走进交个朋友&网易云商,看AI如何为品牌增长铺路搭桥
Sou Hu Cai Jing·2025-08-08 17:56

Core Insights - The core viewpoint of the articles emphasizes that AI has transitioned from a trial phase to being fully integrated into core business operations, yielding significant results across various sectors [2][3]. Group 1: AI Implementation in E-commerce - Companies are now focused on how to effectively utilize AI rather than whether to adopt it [3]. - "交个朋友" has established a comprehensive live-streaming e-commerce platform called "Friends Manus," which integrates AI for product selection, legal review, and content generation, aiming for a fully automated live-streaming process [6][7]. - The "双数字人互动直播间" launched by "交个朋友" achieved a GMV of 55 million in a single session, showcasing the potential of AI in enhancing live-streaming interactions [7]. Group 2: Customer Service Transformation - "网易云商" is evolving customer service from a passive role to an active one, utilizing AI to create a "digital employee" matrix that enhances user engagement and growth [9][10]. - The "金牌推荐官" initiative by 王府井集团 and "网易云商" employs AI agents for personalized shopping assistance, significantly improving customer experience and order conversion rates [9][10]. Group 3: Cost Efficiency in Product Photography - "WeShop唯象" has developed an AI-driven tool that allows merchants to generate high-quality commercial images and videos without the need for traditional photography setups, drastically reducing costs and time [10][11]. - The platform has gained over one million global users since its launch in May 2023, indicating strong market demand for AI solutions in e-commerce [11]. Group 4: Streamlining Fashion Design and Production - "凌迪科技" employs AI and 3D technology to streamline the entire clothing design process, reducing the time required for sample production from weeks to just two hours [13][14]. - The introduction of the Style3D AI module allows for automated garment pattern generation and design, significantly enhancing efficiency in the fashion industry [13][14]. Group 5: Industry Consensus on AI Adoption - Industry leaders agree on the importance of identifying specific pain points for AI implementation, emphasizing the need for structured data and user-friendly technology to facilitate adoption [15]. - The consensus also highlights the necessity of cultivating talent that understands both AI technology and business operations to bridge the gap between the two [15].