盒马CEO用10分钟复盘十年，新零售不死仍旧在路上

Core Insights - Hema celebrated its 10th anniversary in Shanghai, with CEO Yan Xiaolei highlighting key operational metrics and the company's evolution in the retail landscape [1][3] - The company has shifted its strategic focus towards product strength and consumer trends, moving away from traditional supermarket classifications [1][3] Financial Performance - Hema's GMV for the fiscal year 2025 is projected to exceed 75 billion yuan, marking its first year of adjusted EBITA profitability [3] - The store closure rate is reported to be below 2%, which is considered ideal in the retail industry [3] - Hema ranked among the top three in the 2024 Chain Store Top 100 list, achieving double-digit growth in sales and store count [3] Business Strategy - Hema has streamlined its operations, focusing on Hema Fresh and Hema NB, following the closure of Hema X membership stores [2] - The company emphasizes a consumer-centric approach, prioritizing product development and iteration based on consumer feedback [5][7] Product Development - Hema has increased its product launch frequency, averaging over 20 new items monthly, while reducing the total SKU count in its bakery segment from around 300 to 150 [7][8] - The bakery category has become a strategic focus for Hema, with new store openings leveraging popular products to attract customers [8] Market Trends - Hema has identified consumer trends such as the demand for smaller packaging, catering to the needs of smaller households [8] - The company has seen significant growth in its HPP juice sales, doubling year-on-year for the past three years, with 90% of HPP juice products being private label [9] Expansion Plans - Hema plans to open nearly 100 new stores within the fiscal year, aiming to exceed a total of 500 locations [9] - The integration of Hema's membership system with Taobao's has resulted in a rapid increase in membership numbers, enhancing customer engagement [10]