Core Insights - Alibaba is expanding its 88VIP membership program, which now includes over 20 benefits across various services, indicating a strategic shift towards becoming a comprehensive consumption platform rather than just an e-commerce site [2][5][20] - A new "Taobao Big Member" system has been launched, which is a no-threshold points system that categorizes users based on their "Taoqi Value" into six levels, aiming to reward daily consumption across all Alibaba services [6][9][10] - The introduction of the new membership systems reflects a competitive response to similar offerings from Meituan and JD.com, focusing on increasing user engagement and transaction frequency [11][14][19] Membership Systems - The 88VIP program offers a range of benefits including free delivery, discounts, and exclusive access to services like Hema and Ele.me, but its penetration remains low at single-digit percentages among Alibaba's vast user base [5][18] - The Taobao Big Member system allows users to earn points from various Alibaba services, promoting a unified consumption behavior across the ecosystem, which could lead to higher loyalty and engagement [9][10][12] - Both membership systems are designed to reduce reliance on promotional events while enhancing user retention and satisfaction through tailored benefits [20][21] Competitive Landscape - The competition among e-commerce platforms has intensified, with Alibaba and JD.com both enhancing their paid membership offerings to attract high-value users [14][15][22] - Meituan's membership strategy is similar to Alibaba's new system, focusing on cross-category consumption to drive user engagement [11][12] - The evolution of membership programs reflects a broader trend in the industry where platforms are increasingly integrating various services to create a comprehensive consumer ecosystem [26][27]
阿里为什么同时用两套会员