3 6 Ke·2025-08-11 03:40Core Viewpoint - The乙游 industry is currently facing a severe public relations crisis, primarily due to player dissatisfaction with pricing changes and discrepancies between promotional content and actual game performance [1][3][12] Group 1: Pricing Issues - NetEase's game "World Beyond" faced backlash after secretly increasing the price of a new card pool from 300 to 400 in-game currency without prior notice, leading to player outrage and demands for accountability [1][3] - The initial public relations response from "World Beyond" included compensation for players, but it was deemed insufficient, resulting in a collective halt in spending by players [3][8] Group 2: Game Performance Discrepancies - "Love and Deep Space" also encountered issues when players noticed discrepancies between the promotional video and the actual performance of a new card, leading to increased player frustration and demands for rectification [5][7] - A lawyer's letter was issued by a player group, highlighting false advertising regarding game mechanics and demanding reparations, yet the game developers chose to remain silent [7][12] Group 3: Emotional and Commercial Imbalance - The乙游 business model relies heavily on emotional connections with players, particularly female players who are willing to spend based on their emotional investment in characters [11][12] - The current crisis stems from a failure to maintain this emotional connection while attempting to maximize profits, resulting in a breakdown of trust between players and developers [12][13] Group 4: Industry Response and Future Implications - Both games have failed to adequately address player concerns, leading to heightened tensions and a potential long-term impact on player loyalty and spending behavior [8][12] - The resolution of this crisis may hinge on restoring emotional connections with players rather than merely addressing pricing or gameplay mechanics [12][13]