21对话｜DHL黄佳薇：中企出海供应链布局趋向多元、灵活

Core Insights - Chinese companies are accelerating their international expansion, transitioning from "going out" to "integrating in" as a core strategy, leading to a diverse global market presence [1] - The logistics industry is experiencing rapid growth driven by the increasing demand for cross-border logistics, which is becoming a critical support for global business layouts [1] Industry Trends - The logistics sector is undergoing transformation, focusing on building a comprehensive logistics service network to meet the diverse needs of companies going global [1] - Companies are increasingly seeking partners that can quickly adjust transportation routes, switch modes, and optimize logistics scheduling in response to sudden changes in costs or tariffs [2] - Sustainability has shifted from being an added benefit to a core requirement, with companies integrating green logistics solutions into their ESG strategies [3] Challenges in Logistics - Chinese companies face multiple challenges in logistics, including insufficient supply chain collaboration, which can limit business growth potential [4] - There is a growing demand for timely, simplified, and controllable transportation services, alongside the need to manage fluctuating shipping costs [5] Competitive Landscape - The competition in the logistics industry is centered around five key dimensions: cost efficiency, customer service, network coverage, technological innovation, and adaptability [6] - Companies are leveraging automation, artificial intelligence, and data analytics to enhance operational efficiency and customer experience [7] Future Strategies - DHL plans to focus its future investments on three core pillars under its "2030 strategy": digitalization, sustainability, and industry-specific growth [8] - Investments will include developing smart tools to enhance customer experience, expanding sustainable fuel applications, and targeting high-growth sectors such as renewable energy and cross-border e-commerce [9]