Core Insights - A successful intervention by Xiamen International Bank's Beijing Asian Games Village branch staff prevented a scam targeting an elderly customer, saving her 70,000 yuan [1][2] - The bank's staff demonstrated strong risk identification skills and a commitment to customer protection, highlighting the importance of vigilance in financial transactions [1][2] Group 1: Incident Overview - A 90-year-old customer, Ms. Su, attempted to withdraw 70,000 yuan from a term deposit that had been in place for only 15 days, raising suspicions among bank staff [1] - The intended use of the funds was to purchase an expensive health product promoted by a dubious figure on a live streaming platform, which further alarmed the bank staff [1] Group 2: Scam Details - The individual promoting the health product, referred to as "Guo Zhongyi," was found to be involved in multiple fraud cases, selling unverified and unguaranteed products to vulnerable elderly individuals [1] - Bank staff conducted an online investigation that confirmed the fraudulent nature of the product and the promoter's history of scams [1] Group 3: Customer Protection Efforts - Bank staff engaged in a thorough discussion with Ms. Su, explaining the characteristics of similar scams and the potential risks involved [2][3] - With the assistance of police, Ms. Su ultimately recognized the danger and canceled her withdrawal request, expressing gratitude to both the bank and law enforcement [2] Group 4: Future Initiatives - Xiamen International Bank's Beijing branch plans to enhance consumer rights protection, strengthen risk prevention measures, and improve customer service [2] - The bank aims to deepen collaboration with law enforcement to create a robust financial safety net for the community [2]
【守护“钱袋子”专栏】厦门国际银行北京分行 联合警方识破高价保健品骗局,守护群众养老钱
Bei Jing Shang Bao·2025-08-11 09:34