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小米汽车未收车就要结清20多万尾款,否则5000元定金作废?律师解读

Core Viewpoint - Xiaomi Auto is facing backlash for requiring some customers to pay the remaining balance on their vehicles before production is completed, which deviates from standard industry practices [1][8][9] Group 1: Customer Payment Issues - Some customers reported being asked to pay the remaining balance within seven days or risk having their orders canceled and deposits forfeited [1][3] - The request for early payment primarily affects customers of the Xiaomi SU7 and SU7 Ultra models, particularly those who have requested delayed production or are assessed to have a high risk of not taking delivery [4][6] - Legal experts argue that consumers have the right to refuse payment during the production phase, as it could lead to financial difficulties and complicate potential claims regarding vehicle quality or delivery delays [3][9] Group 2: Company Justifications - Xiaomi Auto's rationale for this payment request is to mitigate the risk of customers backing out after production, which could disrupt the delivery schedule for other customers [6][7] - The company has indicated that this measure may help improve delivery efficiency for the affected models, given the long production cycles [2][4] Group 3: Legal and Ethical Concerns - Legal professionals have raised concerns that Xiaomi's payment terms may constitute "unconscionable clauses," as they impose significant risks on consumers without adequate notice [11][12] - The purchase agreement stipulates that failure to pay the remaining balance within the specified time could lead to order cancellation and forfeiture of the deposit, which some experts view as unfair [10][11] - There is a call for consumers to negotiate clearer terms regarding delivery timelines and quality assurances before making any payments [12]