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谷歌智能家居遭遇大量故障投诉,智能家居会成为谷歌的"弃子"吗?
3 6 Ke·2025-08-11 23:52

Core Insights - Google Home and Google Nest tools are facing reliability issues, leading to user complaints about the smart home ecosystem [1][4] - The problems reported include device disconnections, unresponsive commands, and automation failures, affecting user experience significantly [3][4] - Google is not abandoning the smart home sector but is undergoing significant transformations to improve its products [5][9] User Complaints - Users have reported various issues such as 90% of Smart Life bulbs losing connection and malfunctioning devices like eufy doorbells and Tapo cameras [3] - Specific complaints include incorrect responses to commands, such as playing sounds in the wrong room or turning off all lights instead of a single one [3][4] - A forum summarized numerous issues, indicating that many previously functional commands have become unstable or non-operational [3] Google's Response - Google has acknowledged the issues and is working on improvements, with plans to provide updates in the fall [4] - The company has a history of discontinuing products, raising concerns about its commitment to the smart home market [5][6] Industry Trends - The smart home industry is experiencing rapid technological iterations, with many older devices becoming obsolete [9] - Google aims to focus on supporting the Matter protocol, which facilitates interoperability among different smart home products [9] - The global smart home market is projected to grow from $52.8 billion in 2018 to $154.3 billion by 2024, with a compound annual growth rate of 19.57% [11]