未收车就要结清20多万元尾款，否则5000元定金作废？

Core Viewpoint - Xiaomi is requiring some customers to pay the remaining balance for their vehicles before delivery, which has raised concerns about consumer rights and the company's practices [1][10][15]. Group 1: Customer Payment Issues - Customers have reported being asked to pay the remaining balance within seven days, even when their vehicles are still in production, leading to frustration and legal consultations [1][5][12]. - The request for early payment is primarily directed at customers who have previously requested delivery delays or shown reluctance to pick up their vehicles [2][4][7]. - Xiaomi's customer service acknowledged the situation but indicated that it depends on the feedback from the delivery center [4]. Group 2: Legal and Ethical Concerns - Legal experts argue that requiring payment during the production phase deviates from standard automotive sales practices, which typically allow payment upon delivery [9][10][15]. - The purchase agreement includes clauses that may be considered "unconscionable," as they impose significant risks on consumers without adequate notice [15][16]. - Experts suggest that consumers should negotiate for clear delivery timelines and quality assurances before making payments [16]. Group 3: Company Strategy and Market Implications - Analysts speculate that this payment strategy may be aimed at reducing order hoarding by resellers, thereby improving delivery efficiency for genuine customers [2][7]. - The production cycle for the Xiaomi SU7 can extend up to 41 weeks, which may contribute to the urgency in payment requests [2]. - The company's approach has sparked public criticism and could impact its reputation in the competitive automotive market [10][15].