未收车就要结清20多万元尾款，否则5000元定金作废？小米汽车知情人士回应

Core Viewpoint - Xiaomi is facing backlash for requiring customers to pay the remaining balance for their vehicles before delivery, which deviates from standard automotive purchasing practices [1][8][10]. Group 1: Customer Reactions - Customers have expressed anger and confusion over the demand for early payment, with some seeking legal advice [3][12]. - Reports indicate that this requirement is primarily directed at customers who have previously requested delivery delays or shown reluctance to take delivery [4][6]. Group 2: Legal Perspectives - Legal experts argue that consumers have the right to refuse payment while the vehicle is still in production, as this could lead to financial difficulties and complicate any potential claims regarding vehicle quality [3][11]. - The purchase agreement's terms may be considered "unconscionable" or "霸王条款," as they impose significant risks on consumers without adequate notice [11][12]. Group 3: Company Strategy - Xiaomi's strategy may be aimed at reducing the impact of "scalpers" hoarding orders and improving delivery efficiency, as the production cycle for the SU7 can extend up to 41 weeks [2][6]. - The company has stated that early payment requests are only made under specific circumstances, such as customer-initiated delays or perceived low intent to take delivery [4][6]. Group 4: Industry Norms - The automotive industry typically allows customers to pay the remaining balance upon vehicle delivery, emphasizing the importance of vehicle inspection before final payment [9][10]. - Xiaomi's approach contrasts with industry standards, raising concerns about consumer rights and the fairness of the purchasing process [8][11].