金融管理部门加强金融消费者权益保护

Core Points - The meeting emphasized the importance of protecting financial consumers and investors, focusing on problem-oriented approaches to address complaints and issues in the financial sector [1] - The regulatory bodies will enhance collaboration to create a unified effort in improving the financial consumer environment and addressing significant issues affecting consumer rights [1] - Financial education and awareness campaigns will be intensified to improve public financial literacy and risk prevention capabilities [1] Summary by Categories Financial Consumer Protection - The meeting involved the Financial Regulatory Bureau, the People's Bank of China, and the China Securities Regulatory Commission to discuss the state of financial consumer complaints in the first half of 2025 [1] - There will be a coordinated effort to address key areas of concern raised by financial consumers, ensuring timely assessment and response to complaints [1] Regulatory Collaboration - The regulatory bodies will strengthen their collaboration with relevant departments to enhance the effectiveness of financial consumer protection initiatives [1] - A focus will be placed on identifying and addressing prominent issues that infringe on consumer rights, with an emphasis on risk warnings and concentrated remediation efforts [1] Financial Education Initiatives - A comprehensive financial education campaign is planned for September, utilizing effective methods to enhance public understanding of financial matters [1] - The goal is to elevate the financial literacy and risk management skills of the general public, contributing to a more informed consumer base [1]