“窝囊旅游”消费变谨慎，市场转向下酒店业谋自救

Core Insights - Consumers are increasingly sensitive to hotel prices, leading to a shift towards "low-cost travel" during the summer season, which has resulted in a decline in average room revenue and occupancy rates in the hotel industry [1][2] - The number of star-rated hotels in China is projected to decrease by nearly 500 by the end of 2024, despite large chain hotels continuing to expand their room offerings [1] - High-end hotels are facing pressure to transform their business models, with many adopting innovative strategies to attract customers and increase non-accommodation revenue [2][4] Industry Trends - The average room revenue for hotels in China fell by 8% year-on-year during the first week of July 2023, primarily due to declining occupancy rates [1] - High-end hotels are experimenting with new offerings, such as fitness and wellness packages, to attract customers and increase revenue from non-accommodation sources, which is expected to rise from 15% to 22% by 2024 [2][4] - The hotel industry is shifting from a focus on scale to an emphasis on operational efficiency and effectiveness, with a growing importance placed on value for money [4] Consumer Behavior - Consumers are now making purchasing decisions based on emotional connections, leading to a decline in average spending per visit, as seen in various tourist destinations [2][5] - The rise of "special forces tourism," where consumers opt for experiences without overnight stays, reflects changing travel planning behaviors [2] - Younger consumers, particularly from Generation Z, are driving demand for unique and emotionally resonant experiences, prompting hotels to innovate and differentiate their offerings [5] Marketing Strategies - Hotels are leveraging social media platforms like Douyin (TikTok) to engage with potential customers through live-streaming fitness classes and other interactive content [3] - Innovative marketing strategies, such as targeting specific demographics like night runners, are being employed to enhance customer engagement and drive revenue [3] - The focus on creating a unique and recognizable market position is becoming essential for hotels to avoid homogenization and meet diverse consumer needs [5]