扬州金泉: 投资者关系管理制度

Core Points - The company aims to enhance investor relations management to improve governance and protect the rights of investors, especially small and medium-sized investors [1][2][3] - The management of investor relations should adhere to principles of compliance, equality, proactivity, and honesty [3][4] - The objectives of investor relations management include fostering a positive relationship with investors, establishing a stable investor base, and increasing transparency in information disclosure [5][6] Group 1: Principles of Investor Relations Management - Investor relations management must follow the principles of compliance, equality, proactivity, and honesty [3][4] - The company should ensure fair treatment of all investors, particularly small and medium-sized investors, and create opportunities for their participation [3][4] - The management should actively listen to investor feedback and respond to their needs in a timely manner [3][4] Group 2: Objectives of Investor Relations Management - The primary goal is to promote a healthy relationship between the company and its investors, enhancing their understanding and familiarity with the company [5][6] - Establishing a stable and high-quality investor base is crucial for gaining long-term market support [5][6] - The company aims to increase the transparency of information disclosure and improve overall corporate governance [5][6] Group 3: Communication and Disclosure - The company must disclose relevant information that affects investor decision-making, including development strategies, operational management, and risk factors [10][11] - Various communication methods should be employed, such as announcements, shareholder meetings, and dedicated investor relations sections on the company website [11][12] - The company should ensure that all communications are accurate, complete, and do not mislead investors [9][10] Group 4: Handling Investor Complaints - The company is responsible for addressing investor complaints and should establish a robust complaint handling mechanism [7][8] - Disputes between the company and investors can be resolved through negotiation, mediation, arbitration, or litigation [7][8] - The company must maintain records of investor relations activities and ensure transparency in handling complaints [29][30] Group 5: Emergency Response to Events - The company has established a leadership group to manage emergency responses to unexpected events that may impact operations or reputation [49][50] - A rapid response mechanism is in place to assess and address various types of emergencies effectively [50][51] - The company is committed to proactive prevention and monitoring of potential risks to mitigate the impact of emergencies [50][51]