小米智能门锁被指识别外卖员人脸自动开门！客服称已介入调查

Core Viewpoint - Recent concerns have been raised regarding the security of Xiaomi's smart door lock 2Pro after a user reported that it mistakenly recognized a delivery person’s face and automatically unlocked the door, prompting an investigation by the company [1] Group 1: Incident Details - A user reported that on August 10, a male delivery person was able to unlock the Xiaomi smart door lock 2Pro when it incorrectly recognized his face, as evidenced by a video screenshot showing "face unlock at 22:22" [1] - The delivery person was surprised when the door unlocked behind him as he turned to leave [1] Group 2: Company Response - On August 13, Xiaomi's customer service stated that technical personnel are involved in resolving the issue and that the situation is under investigation [1] - The company reassured consumers that such incidents are uncommon and emphasized that the door lock meets national industry standards [1] Group 3: Product Features - The Xiaomi smart door lock 2Pro is priced at 1999 yuan and utilizes "AI 3D structured light facial recognition technology," which is designed to capture unique facial features and prevent unauthorized access [1] - The product includes features such as a 15-second sleep mode after locking to prevent accidental unlocking and 3D liveness detection to thwart photo and video attacks [1]