西贝创始人回应外卖包装费贵

Core Viewpoint - The founder of Xibei Restaurant Group, Jia Guolong, responded to customer complaints regarding high packaging fees for takeout orders, indicating a need for further investigation into the cost structure of packaging [1] Group 1: Customer Complaints - A customer criticized the takeout packaging fee, stating that the cost for packaging 10 skewers of lamb was 10 yuan, which they felt was excessive [1] - The customer expressed that if the packaging fee constitutes 10% of their total meal cost, it is not justifiable [1] Group 2: Company Response - Jia Guolong acknowledged the complaint and mentioned that he does not personally order takeout, thus his awareness of the issue is limited [1] - He committed to investigating the actual cost proportion of packaging and suggested that sometimes packaging does not need to be overly substantial [1] Group 3: Company Communication - The company was contacted for further comments regarding the issue but did not provide additional information [1]