21独家｜专访EHL首席执行官：酒店及泛服务业如何对抗孤独？

Core Insights - The establishment of the Hainan Lausanne Tourism University in Sanya represents a strategic focus on global connectivity and hospitality education, aiming to address the challenges of the "loneliness era" through human connections [1][4][21] Group 1: Market Importance - China is identified as one of the three core markets for EHL, driven by strong growth potential, a large consumer base, and increasing international talent demand [4][9] - EHL aims to become the first choice for Chinese students in hotel and service industry education, reflecting the market's strategic significance [4][5] Group 2: Educational Strategy - EHL has established local offices in Beijing and Shanghai to enhance educational cooperation and resource integration, adapting its "service + management" education system to the Chinese market [5][9] - The curriculum emphasizes the development of empathy, communication skills, and social awareness, addressing the need for a holistic approach to hospitality education [17][21] Group 3: Industry Trends - The hospitality industry is undergoing significant changes due to technological advancements, with AI and robotics becoming key drivers of innovation [15][18] - EHL is adapting its educational model to include technology literacy as a fundamental skill for future leaders in the hospitality sector [18][20] Group 4: Employment Landscape - The perception of hospitality and service management as a "non-mainstream" profession is a global challenge, but EHL aims to reshape this view by highlighting the comprehensive skill set required in the industry [11][12] - Graduates from EHL are increasingly finding opportunities not only in hotels but also in luxury goods, finance, events, and consulting, showcasing the transferable value of their education [12][21]