外卖平台砸钱补贴为获客拉新 中小商家不参加则流量减少?

Core Viewpoint - The competition in the tea and coffee delivery market has intensified due to aggressive subsidies from platforms, leading to concerns about "involutionary" competition characterized by low prices and low quality [3][5][6] Group 1: Involutionary Competition - Involutionary competition is defined as "low-price, low-quality competition," where businesses are forced to lower product quality to compete [5][6] - This phenomenon is prevalent in platform economies, where platforms influence market dynamics, compelling merchants to engage in price wars [6][12] - The ideal competitive progression in an industry should move from price competition to differentiation and ultimately to innovation, but involutionary competition traps businesses at the price level [5][6] Group 2: Market Dynamics and Consumer Behavior - The current focus of competition is on the instant retail market, which aligns with the preferences of younger consumers who favor immediate satisfaction [7][10] - Platforms are using substantial subsidies as a marketing strategy to attract users, effectively reallocating funds from traditional advertising to consumer discounts [9][10] - The surge in orders due to subsidies can overwhelm merchants, leading to operational challenges and potential declines in product quality [11][12] Group 3: Impact on Merchants - Merchants face a dilemma between maintaining quality and meeting increased demand driven by subsidies, which can lead to a cycle of low prices and low quality [11][12] - Small and niche businesses are particularly vulnerable to the competitive pressures created by platform subsidies, as they may not have the resources to participate effectively [12][14] - The initial focus of subsidies on larger brands can disadvantage smaller merchants, even when subsidies are made available to all [13][14] Group 4: Recommendations for Platforms - Platforms should focus on creating long-term value for both merchants and consumers rather than relying solely on price competition [15][16] - Effective use of data analytics to assist merchants in inventory management and demand forecasting can provide more substantial benefits than mere financial incentives [16] - Regulatory approaches should be nuanced, avoiding blanket restrictions while addressing specific issues faced by smaller merchants [17][18][19]