Core Insights - The article highlights the effective implementation of first-time passenger service reservations at nine airports in Gansu, with a total of 58,600 passengers served by the end of July this year [1][2] Group 1: Service Implementation - Gansu airports have established effective channels for first-time passenger service reservations, including phone and on-site booking options at six airports, while three airports have also introduced a WeChat mini-program for reservations [1] - Lanzhou Airport, as the only airport in Gansu with over 10 million passengers, leads the province in first-time passenger service reservations, allowing passengers to book services through the "Lanzhou Zhongchuan International Airport" official account [1] Group 2: Service Content - Gansu airports provide comprehensive support for first-time passengers, including guidance through the check-in, security, and boarding processes, as well as distributing warm travel guides and offering optional identification stickers or wristbands for easy recognition by staff [2] - In-flight, airline crew members pay special attention to first-time passengers, explaining the use of onboard facilities and safety procedures during takeoff, flight, and landing, while also being available to address any additional needs of these passengers [2] Group 3: Regulatory Support - The Civil Aviation Administration of Northwest China emphasizes the continuous improvement of effective and smooth reservation channels for first-time passenger services, aiming to make this information accessible to the public and support Gansu airports in providing warm and efficient services for first-time flyers [2]
甘肃已有5.86万名旅客预约享受民航首乘服务
Zhong Guo Min Hang Wang·2025-08-16 04:30