于东来：胖东来无意做商超巨头，希望是一条鲶鱼

Core Viewpoint - The article highlights the philosophy and operational strategies of the company Pang Dong Lai, emphasizing its focus on sustainable growth rather than blind expansion, and its commitment to quality over quantity [3][4]. Group 1: Business Strategy - The company does not intend to become a national chain or multinational supermarket giant, aiming instead to serve as a model that can stimulate service upgrades across the industry [4]. - The current strategy involves optimizing existing stores before considering new openings, with a focus on quality and customer experience [4][11]. Group 2: Employee Relations - The company prioritizes high salaries and benefits for employees, believing that treating employees well leads to better customer service and overall positive societal impact [5][6]. - The emphasis on valuing "people" is seen as a key factor in the company's long-term success [6]. Group 3: Industry Practices - The company suggests that while its operational model has elements that can be emulated, complete replication is neither easy nor necessary, as understanding the underlying principles is crucial for success [7]. - The company criticizes the prevalent "involution" in the industry, advocating for a focus on product quality rather than engaging in price wars [10]. Group 4: Response to Criticism - The company acknowledges that online criticism can be a double-edged sword, with some valid points leading to immediate corrective actions, while other malicious attacks require protective measures [9].