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Core Insights - JD's strategy of using food delivery to drive traffic is proving effective, with Q2 financial results showing a 20% increase in overall revenue and retail business income despite the impact of food delivery investments [2] - The opening of JD's Qixian Food Mall has quickly become a popular destination in Harbin, with foot traffic increasing over three times and a near 100% shopping rate [2][16] - JD is innovating in the local lifestyle sector, with plans to expand the Qixian Food Mall to over 10 cities, emphasizing a long-term commitment to quality dining and food delivery [4][13] Business Model and Operations - The Qixian Food Mall employs a "dine-in + delivery" model, allowing customers to enjoy meals on-site or order online, focusing on quality, safety, and affordability [6][11] - The implementation of 100% kitchen live streaming addresses trust issues in the food delivery industry, enhancing customer confidence and reducing complaints [3][18] - JD's supply chain strategy is evident in its partnerships with vendors, allowing them to operate with minimal overhead by utilizing JD's logistics for timely ingredient delivery [4][8] Expansion Plans - JD plans to accelerate the rollout of Qixian Food Malls across multiple cities, with a focus on high-consumption areas and strategic partnerships to mitigate risks [5][14] - The introduction of Qixian Kitchen, with lower price points, aims to capture community markets and complement the offerings of Qixian Food Mall [4][15] Consumer Engagement and Experience - The combination of Qixian Food Mall and Qixian Kitchen is designed to enhance customer experience by providing diverse dining options and seamless integration between dine-in and delivery services [11][12] - The "cross-store selection" feature has significantly boosted delivery order volumes, with over half of delivery customers utilizing this function [22] Market Differentiation - Qixian Food Mall distinguishes itself by offering a mix of traditional and trendy dining options, catering to a wide range of consumer preferences and enhancing overall foot traffic [18][20] - The focus on transparency and quality control through live kitchen feeds sets Qixian Food Mall apart from competitors, addressing prevalent issues in the food delivery sector [3][18]