服务有深度：浦发银行深圳分行用专业与温度焕发网点服务新活力

Group 1 - The core viewpoint of the articles highlights the transformation of bank branches from "transaction centers" to "service hubs," emphasizing the importance of deepening service connotations and creating a new service system that integrates professionalism and warmth [1][2][3] Group 2 - The bank has established an emergency service mechanism to address financial service pain points for special groups such as the elderly and disabled, exemplified by a case where a customer received on-site assistance to access funds urgently [1] - A comprehensive anti-fraud strategy has been implemented, involving a "recognition-interception-linkage" process to enhance public awareness and improve risk interception efficiency, successfully preventing significant financial losses from scams [2] - The bank conducts regular "financial knowledge outreach" activities to educate rural residents on common financial issues, using accessible language and materials to build a solid financial safety net [3]