红熊AI完成Pre-A轮融资，以AI客服切入企服，推进记忆科学商业化落地

Core Insights - Hongxiong AI has completed a Pre-A round financing led by Ge Ruifeng Investment, with a post-investment valuation of 500 million yuan [1] - The funds raised will primarily be used for the commercialization of memory science products, development of AI agent platforms, and market expansion [1] Company Overview - Hongxiong AI, established in 2024, is headquartered in Shanghai and Hangzhou, focusing on AI customer service as a business entry point [1] - The company aims to expand into AI education and marketing, with plans to promote products overseas [1] - The core technology includes multimodal large model development and memory science [1] Technology and Product Development - CEO Wende Liang emphasizes that memory science is crucial for the commercialization of AI agents [2] - The platform integrates private enterprise knowledge, industry data, and historical work orders to enhance dialogue continuity and personalized service [2] - Hongxiong AI employs a "Model as a Service" (MaaS) approach, supporting various business models including private deployment and SaaS subscriptions [4] Business Applications - The platform covers multiple scenarios such as AI customer service, intelligent marketing, and ticket management, with a self-service resolution rate of 98.4% and an accuracy rate of 99% [5] - The company has signed contracts worth nearly 60 million yuan since 2025, with a revenue target of 130 million yuan for 2025 and an expected operating profit margin exceeding 13% [5] Investment Perspective - Ge Ruifeng Investment highlights Hongxiong AI's unique development path focusing on "technology depth + scenario closure," addressing real pain points in vertical industries [7] - Investor Chen Yongchao notes the transition from technology validation to substantial commercial scaling, emphasizing the combination of private deployment, SaaS platform, and subscription services [7]