北京金山办公软件股份有限公司8月20日新增投诉，消费者要求退赔费用

Group 1 - The article reports a new consumer complaint against Beijing Kingsoft Office Software Co., Ltd. regarding a product quality issue that was not disclosed prior to purchase [1] - The complaint was filed by a consumer on August 14, 2025, who sought a refund for office supplies purchased online [1] - The complaint was resolved on August 20, 2025, either through mutual agreement or withdrawal by the complainant, with the Beijing Haidian District Market Supervision Administration handling the case [1] Group 2 - Beijing Kingsoft Office Software Co., Ltd. was established on December 20, 2011, and is located in Haidian District, Beijing [1] - The company primarily engages in software and information technology services, with a registered capital of 4,618.17245 million RMB [1] - The legal representative of the company is Zou Tao [1]