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Op-ed: High-value AI conversations will lead to a new, richer era for Google and the open web
AlphabetAlphabet(US:GOOG) CNBCยท2025-08-20 15:53

Core Insights - Generative AI and large language models (LLMs) are significantly impacting the open web, leading to a decline in traditional search traffic for publishers and Google [3][4][5] - The shift towards LLM conversations is creating new revenue opportunities, potentially offsetting the decline in search traffic [9][12] Impact on Search Traffic - Traditional search traffic is decreasing, with some publishers experiencing drops of 20% to 50%, resulting in nearly a billion visits lost from the open web [4][6] - The competition for the diminishing search traffic is intensifying, with companies like OpenAI and Perplexity emerging as competitors to Google [3][4] Publisher Business Model Transformation - Publishers are facing a critical challenge as their revenue is closely tied to traffic, leading to a need for rethinking monetization strategies [7][8] - The concept of "zero click searches" is becoming prevalent, indicating that users are not clicking through to publisher sites after using AI search tools [5][6] Emergence of High-Value Conversations - LLM conversations are emerging as a new supply, with nearly a billion users engaging with platforms like ChatGPT and Gemini each month [10] - High-value conversations, particularly in areas like travel and finance, are estimated to represent 10% to 20% of interactions, offering greater revenue potential than traditional search clicks [10][12] Revenue Potential for Google and Publishers - Google's Gemini is positioned to capitalize on these high-value conversations, potentially transforming each interaction from being worth $1 per click to $1,000 per conversation [11][12] - Publishers can also leverage their expertise to create LLMs that facilitate high-value conversations, thus enhancing their revenue streams [13][14] Future Outlook - The shift from pageview-driven models to relationship-driven value is seen as a significant opportunity for both Google and publishers [16] - Trust and expertise will be crucial for publishers to thrive in the evolving landscape, as users will continue to seek informed and trustworthy content before making decisions [14][15]