Core Insights - Humana has launched Agent Assist, an AI-driven support tool developed in collaboration with Google Cloud to enhance member advocacy in health insurance [1][2] - The initiative signifies a broader trend of AI adoption in healthcare operations and customer service [2][6] Group 1: Tool Features and Functionality - Agent Assist utilizes Google Cloud technologies, including Vertex AI and Gemini, to support over 20,000 member advocates across Humana's service centers, handling millions of inquiries annually [3] - The tool generates real-time call summaries, surfaces relevant information during interactions, and provides guidance for compliance and accurate responses [3] - A human-in-the-loop approach is implemented, allowing member advocates to maintain decision-making authority while AI aids in information retrieval and reduces manual workload [4] Group 2: Implementation and Future Plans - Member advocates began using Agent Assist in October, with a full rollout expected across service centers within the year [5] - The tool will integrate into existing call center systems and will undergo ongoing performance and compliance reviews [5] - This initiative is part of Humana's broader digital transformation strategy aimed at improving member experiences through responsible AI use [5] Group 3: Industry Trends - Humana's move aligns with industry trends of integrating AI and generative AI into customer service and healthcare support functions [6] - A Google Cloud study indicates that 44% of executives in healthcare and life sciences have AI agents in production, with nearly half of organizations allocating over 50% of future AI budgets to these agents [7]

报告基于对全球 21 个国家 2.2 万名消费者和 1970 名营销决策者的调研，深入剖析了 "围墙花园"（封闭数字生态平台）的使用现状、消费者行为趋势、营销 者面临的挑战与机遇，核心洞察如下： How Cons and Mark Walled Ga 《 2025 Global Insigl DW 在消费者行为方面，"围墙花园" 占据了用户每日 3.5 小时数字媒体休闲时间的主要份额。平台使用呈现明显的人口统计差异：YouTube 以 72% 的全球使用 率领跑，Facebook、Instagram 和 TikTok 紧随其后，18-24 岁年轻人偏好视觉化视频平台，而 45 岁以上群体更依赖 Facebook 和传统电视新闻。新闻消费渠道 分化显著，18-44 岁群体中超 40% 以社交媒体和视频平台为主要新闻来源，而 45 岁以上群体对电视新闻的依赖度达 59%。 社交影响力与电商融合趋势凸显，54% 的消费者受社交媒体影响者影响，31% 表示影响显著，23% 曾因影响者帖子下的正面评论购物，其中微影响者 （1000-10 万粉丝）互动率最高。社交电商快速增长，全球 30% 的消费者曾通过社交平台购物，亚 ...

A majority of U.S. states on Tuesday are appealing the outcome of a landmark antitrust case against Alphabet's Google, according to court papers. ...

来源：滚动播报 伯恩斯坦将谷歌母公司Alphabet目标价从305美元上调至335美元。 ...

瑞穗将谷歌母公司Alphabet目标价从365美元上调至400美元。 来源：滚动播报 ...

Google-parent Alphabet is planning to dramatically expand its presence in India, with the possibility of taking millions of square feet in new office space in Bengaluru, India's tech hub, Bloomberg Ne... ...

Self-driving company Waymo on Wednesday will defend its safety record before the U.S. Senate Commerce Committee after federal agencies opened investigations into a vehicle striking a child near an ele... ...

[music] We're back here on Morning Trade Live. Uber will be in the spotlight tomorrow morning when it reports earnings ahead [music] of the open. Analysts are expecting adjusted EPS of 79 cents on revenue topping $14 billion.The stock is little changed in 2026 and [music] up 16% over the last 12 months. So, let's go inside out on Uber. Ahead of these earnings, we are trading currently lower by about 3%.Joining me now, I'm very pleased to say, is Scott Devit, managing director equity research at Wedbush Secu ...

Alphabet's stock has rallied 80% in the last six months on AI enthusiasm. Here's how the Google parent can keep the momentum going. ...

Rare earth and critical mineral stocks rallied as the Trump administration continued to promote its most aggressive step yet to decouple American industry from Chinese mineral supply chains. The sector reacted on Tuesday to the formal launch of Project Vault, a massive $12 billion public-private partnership aimed at insulating the U.S. economy from global resource volatility.CRML stock is climbing. See the chart and price action here. Rare Earth Funding ApprovedOn Monday, the U.S. Export-Import Bank (EXIM) ...