提升支付便利，成都银行“零钱包”背后的暖心服务

Core Viewpoint - The article highlights the efforts of Chengdu Bank in providing convenient financial services to international visitors during the World University Games, emphasizing the importance of accessible payment solutions in enhancing the overall visitor experience [1][8]. Group 1: Financial Services Initiatives - Chengdu Bank established a network of temporary service areas and provided mobile smart terminals to facilitate cash exchange and account inquiries for both citizens and tourists [3][5]. - The bank's staff actively engaged with foreign tourists, offering currency exchange services and introducing local specialties, such as the traditional "Kuhai tea," to create a welcoming atmosphere [3][6]. - Chengdu Bank implemented a "零钱包" (small change wallet) service to assist local merchants in providing change to tourists, enhancing the cash payment experience [5][7]. Group 2: Community Engagement - Volunteers from Chengdu Bank participated in promotional activities at popular tourist spots, such as the Wuhou Shrine, to educate visitors about payment convenience and cross-border financial services [5][6]. - The bank's outreach included direct interactions with bus drivers and passengers to address cash exchange needs, ensuring smooth transactions during the event [6][7]. - Chengdu Bank set up dedicated "零钱兑换专用通道" (small change exchange channels) for taxi drivers, allowing them to easily obtain small denominations for better service to tourists [7]. Group 3: Future Commitment - Following the conclusion of the World University Games, Chengdu Bank pledged to continue enhancing its financial services, focusing on efficiency, convenience, and warmth in customer interactions [8].