全程2分钟，航天中心医院特病医保自助结算系统正式启用

Core Insights - The Aerospace Center Hospital has launched a self-settlement system for special disease medical insurance, becoming the first medical institution in Beijing to implement this feature [1] - This initiative represents a significant step in optimizing special disease medical insurance services and enhancing patient experience in Haidian District, providing a replicable model for smart medical insurance services across the city [1] Group 1 - The new system addresses the challenges faced by dialysis patients, who often experience long wait times and complex processes at traditional settlement windows [1] - The hospital's finance department collaborated with a technical team to integrate RPA robotic process automation, OCR intelligent recognition, and virtual machine heterogeneous collaboration technology into the hospital information system [1] - The implementation of the system has reduced the time for a single settlement from 15 minutes to under 2 minutes [1] Group 2 - The finance director highlighted that the use of robots in inpatient settlement has been successful, and the technology has now been adapted for outpatient special disease services [1] - Future plans for the hospital include the introduction of voice navigation and facial recognition payment features to further enhance smart payment services [1] - The goal is to minimize patient effort and expedite the settlement process [1]