暑运观察·精细化服务畅通“铁路+飞机”无缝衔接“软硬联通”

Core Viewpoint - The integration of air and rail transport in China is enhancing travel convenience, particularly during peak travel seasons, with seamless connections between high-speed rail stations and airports [1][5][20] Group 1: Infrastructure Development - The Tianjin West Station city terminal, recently opened, is the first city terminal in the Beijing-Tianjin-Hebei region built on national railway infrastructure, featuring an open design that integrates with the high-speed rail waiting area [2][3] - As of now, 22 airports in China have adopted integrated or adjacent layouts with railway stations, allowing passengers to transfer on foot, while 19 airports utilize interconnecting services [6][7] Group 2: Service Enhancements - The city terminal at Tianjin West Station offers six check-in counters and comprehensive services including flight display, check-in, and luggage transport for specific train services [2][3] - Airlines are increasingly providing refined and personalized services to improve the air-rail transfer experience, breaking down service barriers between aviation and rail [8][13] Group 3: Emergency Solutions - The "Urumqi-Turpan air-rail intermodal transport" plan has been established to address seasonal weather challenges, allowing passengers to transfer from Turpan Airport to Urumqi via high-speed rail when flights cannot land in Urumqi [17][19] - Since the mechanism's establishment in 2019, it has facilitated the transfer of over 28,000 passengers, significantly reducing average wait times and complaints [19] Group 4: Future Developments - The Civil Aviation Administration of China and the National Railway Group are working on a task list to promote high-quality development of air-rail intermodal transport from 2025 to 2027, focusing on service innovation and international passenger integration [20][23]