SA(SH:601021) Nan Fang Du Shi Bao·2025-08-25 12:54Core Viewpoint - Spring Airlines has responded to allegations that it intentionally lowers cabin temperatures to encourage the purchase of blankets, stating that the claims are false and that the cabin temperature is maintained within a comfortable range [1][3]. Group 1: Company Response - Spring Airlines issued a statement on August 25, addressing the online claims linking the normal condensation phenomenon in summer cabins to blanket sales, asserting that these claims are unfounded [1][3]. - The airline clarified that the condensation observed in videos shared by passengers is a common physical reaction between humid air and cold air produced by the air conditioning, which dissipates shortly after takeoff [3]. Group 2: Customer Feedback - There has been a notable trend on social media where passengers criticize Spring Airlines for having excessively cold cabin temperatures, with some humorously referring to their flights as "cold chain direct" [3]. - Passengers have expressed dissatisfaction with the airline's policy of charging 15 yuan for blankets, as they are not provided for free [3].