Workflow
钉钉十周年宣布重做,AI 钉钉 1.0 发布
Sou Hu Cai Jing·2025-08-26 00:45

Core Viewpoint - DingTalk has launched version 8.0, also referred to as AI DingTalk 1.0, aiming to create a new ecosystem for the AI era by adopting a "zero-based" mindset and clearing past experiences [2][4]. Group 1: Product Launch and Features - DingTalk 8.0, codenamed "Ferns," symbolizes the evolution from aquatic to terrestrial life, representing a complete ecosystem [4]. - The design upgrades focus on three main aspects: simplicity, efficiency, and user-centricity [4]. - Over the past four months, DingTalk analyzed 1,850 user demands, fixed 574 issues, and optimized over 20 product lines, resulting in the new DingTalk 8.0 [7]. Group 2: AI Integration - DingTalk's AI applications exceed 1.41 million, with over 6,000 ecosystem partners [2]. - The introduction of DingTalk ONE aims to provide users with an AI assistant that organizes and prioritizes tasks, reducing the need for constant navigation through messages [11][12]. - AI capabilities include intelligent recommendations for organizational structure creation, significantly reducing setup time from 30-60 minutes to an automated process [6]. Group 3: Globalization and Cost Efficiency - The "One DingTalk" solution facilitates unified work processes for companies operating internationally, featuring real-time translation and cross-timezone collaboration [7]. - The average cost of using mainstream communication and collaboration software is over 2,000 RMB per person per year, while "One DingTalk" can reduce this cost to 500 RMB per person per year, a 75% reduction [7]. Group 4: New AI Products - Five new AI products were introduced: DingTalk ONE, DingTalk A1, AI Listening, AI Search, and AI Forms [9]. - DingTalk A1 is an AI-driven voice assistant designed to enhance communication and recording processes [16][18]. - AI Listening leverages a powerful voice recognition model trained on 100 million hours of audio, achieving a recognition accuracy of up to 97% after specialized training [20][22]. Group 5: AI in Customer Service and Marketing - The AI customer service model has improved customer satisfaction from 30% to 80% while reducing costs by 90% [38]. - AI marketing solutions have been developed to enhance transparency in sales processes, utilizing AI assistants for real-time insights and quality checks [41][43]. Group 6: Educational Solutions - AI capabilities in education include automated homework grading across various subjects, significantly reducing the time teachers spend on grading [46]. - The introduction of AI in education aims to provide high-quality, large-scale personalized learning experiences [46]. Group 7: Future Developments - DingTalk plans to develop AI DingTalk 2.0, which will enhance real-time data access and problem-solving capabilities [49].