Hu Xiu·2025-08-26 01:52Core Viewpoint - The introduction of age restrictions for the "Mango Card" package by China Mobile has sparked controversy, with users questioning the fairness and transparency of such policies [1][3][4]. Group 1: Age Restrictions - China Mobile has implemented age restrictions for the "Mango Card" package, allowing only customers aged 30 and below in Guangdong and 35 and below in Jiangsu to apply [2][8]. - Customer service representatives confirmed the existence of these age limits but did not provide specific reasons for their implementation [9][10]. - The age restriction has led to mixed reactions among users, with some viewing it as age discrimination, while others see it as a tailored service approach [3][11]. Group 2: Financial Performance - China Mobile reported a revenue of 543.8 billion yuan for the first half of the year, marking a 0.5% decline year-on-year, the first negative growth in six years [12][13]. - The personal market revenue decreased by 4.1% to 244.7 billion yuan, with declines in voice, SMS, and wireless internet services [15]. - The chairman of China Mobile acknowledged challenges such as slowing communication service revenue growth and increasing market competition, particularly from low-cost data plans [15][16]. Group 3: Customer Retention and Competition - The introduction of number portability has led to increased competition, with China Mobile reportedly losing customers as users seek better value packages [16][17]. - Restrictions on changing to more cost-effective packages may push users towards number portability as a viable option [17].